Privacy Statement
Effective Date: April 16, 2025
Your privacy is important to us. This statement outlines how we collect, use, and protect your personal information.
1. Information We Collect:
Personal Information: Name, email address, shipping address, payment details
Usage Data: Pages visited, time spent on pages, clicks
2. How We Use Your Information:
To process and fulfill orders
To communicate with you about your order
To send newsletters and promotional materials (with your consent)
To improve our website and services
3. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
Service providers (e.g., payment processors, shipping companies)
Legal authorities if required by law
4. Cookies and Tracking
Our website uses cookies to enhance user experience. These may include:
Essential cookies for website functionality
Analytical cookies to understand website usage
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate security measures to protect your information.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Withdraw consent for data processing
To exercise these rights, please contact us at eccoculture@gmail.com.
The Agreements
Effective Date: April 16, 2025
Welcome to Eccofy.org. By accessing or using our website, you agree to be bound by these Agreements. Please read them carefully.
1. Purpose
Eccofy.org offers eco-conscious products aimed at promoting sustainable living, including items like compost bins, bamboo toothbrushes, rain harvesters and garden products.
2. Use of Our Website
You agree to use our website responsibly and not for any unlawful purpose. Unauthorized use may result in termination of access.
3. Product Information
We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content are error-free.
4. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Eccofy.org and protected by applicable laws.
5. Limitation of Liability
Eccofy.org is not liable for any damages arising from the use of our website or products.
6. Governing Law
These Agreements are governed by the laws of the State of Arizona, United States.
Return and Refund Commitments
Effective Date: April 16, 2025
Thank you for your purchase. We hope you are happy with your order. However, if you are not completely satisfied for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within twenty (20) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at eccoculture@gmail.com to begin return process with your order and order number.
After receiving an your number and reason for return within the appropriate time frame, place the item securely in its original packaging and mail your return to the following address:
Eccofy, LLC
Attn: Returns – Order #
428 S Railroad Ave
Tucson, AZ 85701
United States
REFUND OR EXCHANGE OPTIONS
Once your return is received and inspected, we will notify you. If approved, you may choose from:
A full refund to your original payment method OR as a store credit for future use OR as an exchange for another item
NON-RETURNABLE ITEMS
For reasons of hygiene, sustainability, and product safety, the following items are non-returnable:
Items marked as final sale or discounted
Bamboo toothbrushes removed from original packaging
Any items used more than three (3) times
ITEM CONDITION & DOCUMENTATION
Returned items must be:
In original packaging
Unworn, unwashed, and unused
Accompanied by a purchase receipt or order confirmation
RESTOCKING FEES
There are no restocking fees at this time.